Welcome to LaniPay.com customer support service

Access your profile to manage, terminate, cancel, stop your memberships, registrations, withdrawals appearing in the name of LaniPay.com on your bank statement.
You can also view your receipts, and chat live with our Customer Service operators.

Stop my membership

Enter your account with the email address used for registration.

contact us

Direct line from abroad
Monday to Friday from 8:30am to 5:30pm (UK time).
Please allow 48 hours for a response outside these opening hours.


Manage your LaniPay.com bank withdrawals with our online services and cancel your subscription in a few clicks

Customer service

  • Email
  • Telephone
  • Messaging
  • Multilingual support
  • 24/24 & 7/7
  • FAQ